Emergency Pet Care Guide
Calm, practical guidance for when your pet needs urgent attention. Learn the warning signs, what to do immediately, and how to find after-hours veterinary care across Australia.
Contact an emergency veterinary clinic or the nearest after-hours vet without delay. This page provides general guidance only — it is not a substitute for professional veterinary care. If you suspect poisoning, call the Australian Poisons Information Centre on 13 11 26 while arranging transport to a vet.
Quick Symptom Check
Select a symptom below for general guidance on urgency. This is not a diagnosis — when in doubt, contact a vet.
Signs That May Require Urgent Care
Some symptoms indicate a potential emergency. The following signs do not confirm a diagnosis, but they suggest your pet may need prompt veterinary assessment:
- Difficulty breathing, excessive panting, or pale or blue-tinged gums
- Sudden collapse, seizures, or inability to stand or walk
- Suspected poisoning or ingestion of toxic substances (including human medications, chocolate, grapes, or certain plants)
- Severe bleeding, open wounds, or trauma from a road accident or fall
- Persistent vomiting or diarrhoea with blood, or combined with lethargy
- Inability to urinate, especially in male cats
- Swollen or distended abdomen, particularly if accompanied by retching
You know your pet better than anyone. If something feels wrong — even without obvious symptoms — contact your vet or an after-hours clinic for advice. It is always better to seek guidance early than to wait.
What to Do in a Pet Emergency
Stay as calm as possible. Your pet can sense your anxiety, and clear thinking helps you act effectively.
Assess the Situation Safely
Check whether your pet is conscious, breathing, and responsive. Avoid putting yourself at risk — an injured or frightened animal may bite. Move them away from hazards such as traffic or other animals only if it is safe to do so.
Contact an Emergency Vet
Call your nearest emergency or after-hours clinic. Describe the symptoms clearly and follow their instructions. Use our vet directory to find 24-hour clinics in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra.
Prepare for Transport
Use a secure carrier for cats and small dogs. For larger dogs, use a blanket as a stretcher if needed. Keep your pet warm and minimise movement, especially if you suspect fractures or spinal injury. Bring any packaging if poisoning is suspected.
Do Not Give Human Medications
Paracetamol, ibuprofen, and many common human drugs are toxic to pets. Do not attempt home remedies unless specifically instructed by a veterinarian. Avoid feeding or giving water if vomiting is present unless advised otherwise.
Arrive and Provide Information
At the clinic, share when symptoms started, what your pet may have eaten or been exposed to, and any existing health conditions or medications. If possible, bring your pet's vaccination records and your regular vet's contact details.
Before You Leave Home
Keep this checklist in mind so you are prepared when every minute counts.
Find Emergency VetsEmergency Care in Australia
Emergency veterinary services in Australia vary by location. Major cities typically have dedicated 24-hour emergency hospitals, while regional areas may rely on on-call arrangements with local clinics. Emergency consultations generally cost significantly more than routine visits — often $200–$500 or more for the initial assessment, with additional charges for treatment, diagnostics, and overnight care.
Pet insurance can help offset emergency costs, but policies differ in coverage and waiting periods. If you do not have insurance, ask the clinic about payment plans before treatment begins where possible.
Identify your nearest emergency clinic before an crisis occurs. Save the number in your phone, note the after-hours route, and discuss emergency protocols with your regular vet during your next wellness visit.